ENHANCING LIFE AND MOBILITY FOR OUR CUSTOMERS THROUGH TRANSPORTATION WITH CARE
CareRide is a carrier in the MTA’s Access-A-Ride program. Our management team consists of successful veterans in the transportation industry and represent decades of experience. CareRide provides dependable and reliable paratransit transportation throughout the 5 boroughs of N.Y.C. We embrace the opportunity to provide a vital service to the residents of N.Y.C.
CareRide provides access to jobs, education, healthcare, and other vital destinations for many riders otherwise restricted from Public Transportation. Independent mobility for people with physical or mental disabilities can be a challenge; therefore CareRide establishes an accessible alternative for riders who lack the ability to freely commute throughout New York City. CareRide provides liberation for people with special transportation needs, removing the barriers created by age or disability.
We pledge to treat all passengers with courtesy, dignity, and respect. CareRide is dedicated to outstanding customer service and has become a leader in the paratransit industry. We at CareRide take pride in what we do and immensely enjoy the line of work we are in. We instill in each and every one of our team-members that every single customer they transport could very well be them, or their family and every customer needs to be treated with dignity and respect each and every single time with no exceptions.
Highly trained staff and mentors work “hands on” with new team members from their inception into CareRide throughout their probationary period. Intensive two-week training course instills the CareRide philosophy and emphasizes quality customer service and safety. Mentoring programs and “mock routes” provide an effective introduction into the Access-A-Ride program. CareRide also provides incentive programs and awards to achieve the highest level of quality and work performance. Team members are encouraged to provide vital feedback to management through routine Town Hall meetings, new hire luncheons and our open door policy.
We are always looking for highly motivated people to join our team. If you are one of these people, please click on the “Careers” page and fill out an application.
CareRide, transportation with care.